PRIVACY POLICY

OUR COMMITMENT TO YOUR PRIVACY

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or use our websites and services related to market research opportunities and survey participation.

By using our services, you agree to the terms of this Policy. If you have any questions, you can contact us at dpo@surveyselector.net.

1. WHO WE ARE

We operate under Selector Media Ltd (“we,” “us,” or “our”) and act as a data controller when handling your personal information. Our registered address is:

11 Whitney Drive, Stevenage, Hertfordshire, SG1 4BE, United Kingdom

For data protection queries, you can contact our Data Protection Officer (DPO) at:
đź“§ dpo@surveyselector.net

2. WHAT INFORMATION WE COLLECT & HOW WE USE IT

We collect different types of information depending on how you interact with our services:

 

Type of Data

How We Collect It

Purpose

Legal Basis

Contact Details (Name, Email, Phone, Postal Code, Date of Birth, Gender)

When you fill out a form, subscribe to newsletters, or contact us

To register you with relevant survey partners and provide earning opportunities

Consent

Survey Preferences

When you select survey categories or demographic information

To match you with the most relevant market research opportunities

Consent

Browsing Data (IP Address, Geolocation, Device, Cookies)

Automatically when you visit our site

To enhance security, personalise content, prevent fraud

Legitimate Interests

Partial Form Submission Data

If you start but don’t submit a form

To follow up and improve user experience

Legitimate Interests

Marketing Preferences

When you opt-in to communications

To send you information about new survey opportunities and promotions

Consent

3. DATA SHARING & PARTNER PINGING

We work with trusted third-party market research companies to provide the best experience. This means we may share your data with the following categories of recipients:

a) Sharing Your Data with Survey Partners

 

  • When you register for survey opportunities, we may share your information with one or more survey companies (“Suppliers”).
  • The survey partners may contact you directly via email to invite you to participate in paid surveys.
  • We will only share your information with the partners you have opted into at the time of form submission.
b) Partner Pinging – Checking if You Exist in Partner Databases

Important Notice:

  • As soon as you start filling in a form, your partial data (such as email, phone number, or name) may be pinged to our survey partners to check whether you already exist in their databases.
  • This allows us to prevent duplicate registrations and ensure that you are matched with new opportunities.
  • If you exist in a partner’s database, they may already have your information, but they will not contact you unless you complete the form and provide consent.

If you do not want this to happen, please do not enter any data on our forms.

4. MARKETING & COMMUNICATIONS

We love keeping you informed about new market research opportunities. However, we respect your preferences.

You may receive marketing messages if:

  • You have consented to them.
  • You previously engaged with similar services and haven’t opted out.

You can opt-out anytime by:

  • Clicking “unsubscribe” in an email.
  • Managing preferences via Your Privacy Choices.

5. USE OF COOKIES & TRACKING TECHNOLOGIES

We use cookies to enhance your experience.

  • We do not use cookies to personally identify users, but they help provide functionality and improve user experience.
  • We use Google Analytics to understand visitor behavior, but no personally identifiable data is tracked or stored.

You can adjust cookie settings anytime via our Cookie Preferences section.

6. DATA SECURITY & STORAGE

We take strong security measures to protect your data, including:

  • Encryption during transmission.
  • Restricted access to sensitive data.
  • Retention limits based on necessity.

How Long We Keep Your Data

Data Type

Retention Period

Submitted form data

4 years (for dispute resolution & legal compliance)

Marketing email contacts

Until 6 months of inactivity

Partial form submissions

24 hours (with a 30-day backup for security)

You have the right to request deletion at any time.

7. INTERNATIONAL DATA TRANSFERS

We may transfer your data outside the UK/EEA, ensuring strong security protections such as:

  • EU Standard Contractual Clauses (SCCs) for compliance.
  • Transfers only to countries with adequate data protection laws.

8. YOUR RIGHTS

  • Under GDPR & UK data protection laws, you have the right to:
  • Access your data.
  • Correct inaccurate details.
  • Request deletion of your data.
  • Restrict processing (limit how we use your data).
  • Object to data sharing or marketing.

To exercise your rights, contact us at dpo@surveyselector.net.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Last Updated: 20/01/2025

CONTACT US

For questions or data requests, contact us at:

đź“§ Email: dpo@surveyselector.net
📍 Address: 11 Whitney Drive, Stevenage, Hertfordshire, SG1 4BE, United Kingdom